Heather Alicia
Portfolio
Professional and Academic Projects
- All
- NASA
- StormwaterGO
- Academic
About & Resume
Soft Skills
- Cross-functional collaboration: I work effectively with teams across engineering, marketing, and business to align on shared goals and deliver impactful products.
- Strategic thinking: I bring a results-driven mindset to planning and execution, ensuring both short-term wins and long-term success.
- Customer-focused problem solving: I prioritize user needs and feedback in the development process to craft solutions that meet real-world challenges.
- Adaptability: I thrive in fast-paced environments, balancing multiple projects while responding to evolving market demands and technological advancements.
- Leadership and communication: I foster a collaborative team atmosphere and clearly articulate product vision and roadmaps to stakeholders.
Hard Skills
About
As a multifaceted technology leader with a rich blend of technical expertise and business acumen, I’ve spent the last several years bridging the gap between software development and strategic innovation. With over three years of full-time experience in roles ranging from Software Management to Data Analysis, and eight years of business-related roles, I’ve developed a unique ability to translate complex technical concepts into actionable strategies that drive both innovation and operational efficiency.
At Boeing, I currently serve as a Software Manager, where I’ve led enterprise-level initiatives focused on integrating cloud solutions, enhancing cybersecurity, and optimizing software applications for cost savings and performance. These efforts have consistently ensured that critical projects were delivered on time and within budget, while meeting stringent compliance and security standards.
Prior to this, I had the opportunity to work with NASA as a Data Analyst Intern, where I contributed to space exploration initiatives by leveraging data science and predictive analytics to solve mission-critical challenges. My experience in technical roles like this, combined with my background as a Facilities Analyst and Product Manager Intern, has given me a holistic perspective on the ways technology can be harnessed to solve real-world problems.
In addition to my technical work, I’m also passionate about mentoring and talent development. As a BYU-Boeing Ambassador, I actively work to recruit and mentor young talent, particularly in the fields of aerospace and technology. I take pride in fostering a culture of innovation and growth within my teams, always striving to empower others to push boundaries and think creatively.
Beyond my professional roles, I am deeply committed to continuous learning and personal growth. Currently pursuing a degree in Information Systems Management, I’ve had the chance to study Machine Learning, Predictive Analytics, Database Systems, and Programming, skills I continue to refine and integrate into my work.
Driven by a love for both technology and human-centered solutions, I aim to continue making an impact in roles where I can lead transformative projects that merge technical sophistication with strategic vision. Whether it’s optimizing enterprise software, developing cutting-edge data solutions, or leading cross-functional teams, my goal is to leave a lasting impact on the technology landscape.
Summary
Heather Alicia Harris
Multifaceted leader with 3 years of technical expertise and 8 years of business leadership. Delivered $1M+ in cost savings through efficiency initiatives in aerospace. Skilled in full-stack development, data analysis, and project ownership. Led cross-functional teams and implemented enterprise software solutions. Recruited and mentored talent as a BYU-Boeing Ambassador.
- Salt Lake City, UT
Education
B.S. Information Systems Management
Marriott School of Business
Brigham Young University, Provo, UT
- President, Product Management Society- Member, Association for Information Systems, Business Strategy Society, Women in Management
- Violinist, BYU Symphony Orchestra
Key Coursework: Key Coursework: Machine Learning (supervised/unsupervised learning, neural networks), Predictive Analytics (statistical models, business data analysis), Database Systems (SQL, MySQL, PostgreSQL, query optimization), Data Communication (network architecture, security, optimization), Programming (Python, JavaScript, TypeScript, C#), Enterprise Application Development (Node.js, Express.js, React), Information Systems Security (encryption, risk management, compliance).
Professional Experience
Technical Program Manager
October 2022 – Present
Boeing, Remote
- Diagnosed and mitigated revenue losses exceeding $15,000 monthly by analyzing Geotab KPI reports and implementing a fleet management plan, generating over $600,000 annually across fleet of 1,000 vehicles
- Spearheaded enterprise-wide Geotab telematics deployment, securing funding and collaborating with cross-functional teams to boost vehicle tracking by 40%. Led expansion to 3 new sites, overseeing installation and ensuring cybersecurity compliance for 16 software applications
Data Analyst Intern
June 2023 – August 2023
NASA, Remote
- Engineered an 8-page interactive dashboard in Looker Studio to track and optimize power usage effectiveness for Computational Research Facility, cutting energy consumption by 27%
- Designed data visualizations to scrutinize IT and facility load trends, formulating several actionable solutions to lower overall facility power usage effectiveness ratio from 1.50 to 1.10
Technical Program Manager Intern
May 2022 – October 2022
Boeing, Mesa, AZ
- Developed internal websites using JavaScript technologies, refining department audit processes, and yielding annual savings of $200,000+. Reduced analyst workload by 35% by leveraging data scrubbing and automation tools, including Node.js, React, and SQL
- Orchestrated automated data cleansing workflows integrated with asset management systems (Maximo), saving over 25 hours quarterly and elevating operational productivity
Technical Program Manager Intern
January 2022 – April 2022
StormwaterGO, Orem UT
- Revamped company’s website, boosting customer retention by over 30% through full-stack development, UX enhancements, and refined SEO
- Authored 75-page strategic report for leadership, recommending revenue growth strategies leveraging Google AdWords, SEO, and multi-channel media platforms
College Program Advisor
October 2021 – April 2022
BYU Ira. A Fulton College of Engineering, Provo, UT
- Mentored 350 students in academic and career success, fostering a 20% increase in student engagement & satisfaction
- Streamlined data organization and improved daily operations efficiency by initiating VBA and Power Query solutions in Excel, creating new forms and revitalizing systems for student advising
Professional Journey Timeline
October 2022 - Present
Technical Program Manager at Boeing
June 2023 - August 2023
Data Analyst Intern at NASA
May 2022 - October 2022
Full-Stack Program Manager Intern at Boeing
January 2022 – April 2022
Full-Stack Program Manager Intern at StormwaterGO
October 2021 – April 2022
College Program Advisor at BYU Ira. A Fulton College of Engineering
Volunteering
Dedicated to community service and leadership development
BYU Boeing Ambassador
Represented BYU and Boeing in efforts to recruit talented students for aerospace and technology roles.
Boeing Women Inspiring Leadership (BWIL)
Supported and mentored women at Boeing, fostering a community of professional growth and leadership.
BYU Product Society - President
Led initiatives to provide resources and networking opportunities for students interested in product management.
BYU Product Society - VP of Events
Organized student events and workshops to connect peers with industry professionals.
Violin Teacher - Northshore School District
Taught violin to students of all ages, guiding them through regional music programs and competitions.
BYU Symphony Orchestra
Contributed as a violinist in various performances with the university orchestra.
Frequently Asked Questions
Here are some of the most commonly asked questions regarding Heather Alicia's business practices.
1. Are you willing to relocate?
Yes, I am open to relocation opportunities based on the needs of the business and the growth opportunities they provide.
2. What is your availability for starting a new position?
I am available to start a new position with two weeks of notice, but I am also open to discussing a start date that aligns with the company's needs.
3. What is your preferred method of communication?
I prefer to be contacted via email, and typically respond within 24 hours. Texts, Calls, or LinkedIn Messages are also accepted, however I may respond at a slower rate.
4. What kind of roles are you open to?
I'm open to a variety of positions in both the tech and business fields, particularly in areas where I have relevant experience. These include roles in technical program management, full-stack development, data analytics, and product management.
5. Are you open to remote work?
Yes, I am open to both remote and hybrid work arrangements, depending on the role and team structure.
Years of Tech Experience
Years of Business Experience
Companies
Dollars Saved
Contact
Feel free to reach out regarding job opportunities, content release inquiries, or other questions