Heather Alicia

Jason Storey

Product Specialist @ Signals • Marketing Strategy • Demand Gen

Heather served as the president of the Product Society, and I had the privilege of working alongside her as one of her VPs. In her role, she effectively taught students early in their college careers about product management—what it is, how to gain experience, and how to stand out as a candidate. Heather consistently demonstrated creativity and innovation in her approach, which helped me learn how to work smarter, not harder, to achieve my own career goals. She possesses a strong ability to analyze problems and swiftly implement effective solutions. Additionally, her efficiency in streamlining processes not only reduced errors but also saved valuable time for the team. I highly recommend Heather for any position that requires these skills and more.

Julianna Sookhoo Smith

Masters of Information Systems student at BYU Marriott School of Business | Brigham Young University | Advertising Specialist

Heather is an amazing friend as well as a colleague. During our time at the Marriott School of Business at BYU, we formed a strong bond due to her friendly and caring nature. She has demonstrated not only a deep understanding of Information Systems, helping me progress in my education, but also her ability to work effectively in groups. Heather’s drive to study, complete assignments, and advance in her career has motivated me to prioritize my education. She consistently put forth her best work, even when faced with challenges. I am confident that Heather will continue to be successful in her future endeavors, and I highly recommend her for any opportunity she pursues.

Jimmy Diaz

Master of Information Systems Management Student at BYU ◆ Interested in Cybersecurity, IT, and Cloud Services

Working with Heather was a great experience. She was an amazing asset to our team. Someone who demonstrates profound professionalism, kindness, and acceptance, Heather knows how to be a team player. She is very persistent and will drop anything to further the progress of the team. Heather is also very creative and consistently creates complex solutions to difficult problems. Her positive attitude and dedication make her a valuable asset to any team she is a part of. I highly recommend Heather for any position or project that she chooses to pursue.

Cammeron Hammond

Web Developer and Data Analyst at Brigham Young University Marriott School of Business

"I have had the pleasure of working with Heather during our time at BYU, and I am continually impressed by her multifaceted skill set, work ethic, and leadership. Heather excels in both the technical and business aspects of her roles, seamlessly bridging the gap between software development and strategic business outcomes. Her proficiency in technologies like Python, JavaScript, and cloud platforms, coupled with her experience in leading cross-functional teams, make her a standout Software Manager. Heather’s ability to balance complex projects while fostering a collaborative environment speaks volumes about her dedication and capability. Any team would greatly benefit from her innovation, analytical mindset, and commitment to delivering high-quality results.

Portfolio

Professional and Academic Projects

  • All
  • NASA
  • StormwaterGO
  • Academic

NASA Power Usage Effectiveness Presentation

Final Slideshow Presentation

NASA Power Usage Effectiveness Dashboards

Final Dashboards

StormwaterGO Final Presentation

60+ Page Report

BYU Intex I - Full-Stack Development, & Machine Learning ft. 3D Heat Map

Video of Completed Project - Placed 2nd Place Overall 2023

BYU Hackathon

Hackathon Presentation & Video

BYU Intex II - Full-Stack Development, & Machine Learning ft. Live Chat

Video of Deployed Website

StormwaterGO Website Draft

Website Draft

BYU Intex II - Full-Stack Development, & Machine Learning ft. Live Chat

Continued Video of Deployed Website

BYU Intex I Slides

Full Slideshow Presentation with Technical Feature Outlining

BYU Intex II Slides

Full Slideshow Presentation with Technical Feature Outlining

Intex pandas Modeling Pipeline

Full pandas code from Intex I Pipeline

Machine Learning pandas Code

Relevant pandas Code from Machine Learning Midterm

About & Resume

Soft Skills
  • Cross-functional collaboration: I work effectively with teams across engineering, marketing, and business to align on shared goals and deliver impactful products.
  • Strategic thinking: I bring a results-driven mindset to planning and execution, ensuring both short-term wins and long-term success.
  • Customer-focused problem solving: I prioritize user needs and feedback in the development process to craft solutions that meet real-world challenges.
  • Adaptability: I thrive in fast-paced environments, balancing multiple projects while responding to evolving market demands and technological advancements.
  • Leadership and communication: I foster a collaborative team atmosphere and clearly articulate product vision and roadmaps to stakeholders.
Hard Skills
JavaScript 90%
Python 70%
C# 80%
React 60%
SQL 95%
AWS 80%
pandas 75%
Tableau 90%
Azure 70%
Typescript 65%
Git 75%

About


As a multifaceted technology leader with a rich blend of technical expertise and business acumen, I’ve spent the last several years bridging the gap between software development and strategic innovation. With over three years of full-time experience in roles ranging from Software Management to Data Analysis, and eight years of business-related roles, I’ve developed a unique ability to translate complex technical concepts into actionable strategies that drive both innovation and operational efficiency.

At Boeing, I currently serve as a Software Manager, where I’ve led enterprise-level initiatives focused on integrating cloud solutions, enhancing cybersecurity, and optimizing software applications for cost savings and performance. These efforts have consistently ensured that critical projects were delivered on time and within budget, while meeting stringent compliance and security standards.

Prior to this, I had the opportunity to work with NASA as a Data Analyst Intern, where I contributed to space exploration initiatives by leveraging data science and predictive analytics to solve mission-critical challenges. My experience in technical roles like this, combined with my background as a Facilities Analyst and Product Manager Intern, has given me a holistic perspective on the ways technology can be harnessed to solve real-world problems.

In addition to my technical work, I’m also passionate about mentoring and talent development. As a BYU-Boeing Ambassador, I actively work to recruit and mentor young talent, particularly in the fields of aerospace and technology. I take pride in fostering a culture of innovation and growth within my teams, always striving to empower others to push boundaries and think creatively.

Beyond my professional roles, I am deeply committed to continuous learning and personal growth. Currently pursuing a degree in Information Systems Management, I’ve had the chance to study Machine Learning, Predictive Analytics, Database Systems, and Programming, skills I continue to refine and integrate into my work.

Driven by a love for both technology and human-centered solutions, I aim to continue making an impact in roles where I can lead transformative projects that merge technical sophistication with strategic vision. Whether it’s optimizing enterprise software, developing cutting-edge data solutions, or leading cross-functional teams, my goal is to leave a lasting impact on the technology landscape.

Summary

Heather Alicia Harris

Multifaceted leader with 3 years of technical expertise and 8 years of business leadership. Delivered $1M+ in cost savings through efficiency initiatives in aerospace. Skilled in full-stack development, data analysis, and project ownership. Led cross-functional teams and implemented enterprise software solutions. Recruited and mentored talent as a BYU-Boeing Ambassador.

  • Salt Lake City, UT

Education

B.S. Information Systems Management

Marriott School of Business

Brigham Young University, Provo, UT

- President, Product Management Society
- Member, Association for Information Systems, Business Strategy Society, Women in Management
- Violinist, BYU Symphony Orchestra

Key Coursework: Key Coursework: Machine Learning (supervised/unsupervised learning, neural networks), Predictive Analytics (statistical models, business data analysis), Database Systems (SQL, MySQL, PostgreSQL, query optimization), Data Communication (network architecture, security, optimization), Programming (Python, JavaScript, TypeScript, C#), Enterprise Application Development (Node.js, Express.js, React), Information Systems Security (encryption, risk management, compliance).

Professional Experience

Technical Program Manager

October 2022 – Present

Boeing, Remote

  • Diagnosed and mitigated revenue losses exceeding $15,000 monthly by analyzing Geotab KPI reports and implementing a fleet management plan, generating over $600,000 annually across fleet of 1,000 vehicles
  • Spearheaded enterprise-wide Geotab telematics deployment, securing funding and collaborating with cross-functional teams to boost vehicle tracking by 40%. Led expansion to 3 new sites, overseeing installation and ensuring cybersecurity compliance for 16 software applications

Data Analyst Intern

June 2023 – August 2023

NASA, Remote

  • Engineered an 8-page interactive dashboard in Looker Studio to track and optimize power usage effectiveness for Computational Research Facility, cutting energy consumption by 27%
  • Designed data visualizations to scrutinize IT and facility load trends, formulating several actionable solutions to lower overall facility power usage effectiveness ratio from 1.50 to 1.10

Technical Program Manager Intern

May 2022 – October 2022

Boeing, Mesa, AZ

  • Developed internal websites using JavaScript technologies, refining department audit processes, and yielding annual savings of $200,000+. Reduced analyst workload by 35% by leveraging data scrubbing and automation tools, including Node.js, React, and SQL
  • Orchestrated automated data cleansing workflows integrated with asset management systems (Maximo), saving over 25 hours quarterly and elevating operational productivity

Technical Program Manager Intern

January 2022 – April 2022

StormwaterGO, Orem UT

  • Revamped company’s website, boosting customer retention by over 30% through full-stack development, UX enhancements, and refined SEO
  • Authored 75-page strategic report for leadership, recommending revenue growth strategies leveraging Google AdWords, SEO, and multi-channel media platforms

College Program Advisor

October 2021 – April 2022

BYU Ira. A Fulton College of Engineering, Provo, UT

  • Mentored 350 students in academic and career success, fostering a 20% increase in student engagement & satisfaction
  • Streamlined data organization and improved daily operations efficiency by initiating VBA and Power Query solutions in Excel, creating new forms and revitalizing systems for student advising




Professional Journey Timeline

October 2022 - Present

Technical Program Manager at Boeing


June 2023 - August 2023

Data Analyst Intern at NASA



May 2022 - October 2022

Full-Stack Program Manager Intern at Boeing


January 2022 – April 2022

Full-Stack Program Manager Intern at StormwaterGO


October 2021 – April 2022

College Program Advisor at BYU Ira. A Fulton College of Engineering

Volunteering

Dedicated to community service and leadership development

BYU Boeing Ambassador

Represented BYU and Boeing in efforts to recruit talented students for aerospace and technology roles.

Boeing Women Inspiring Leadership (BWIL)

Supported and mentored women at Boeing, fostering a community of professional growth and leadership.

BYU Product Society - President

Led initiatives to provide resources and networking opportunities for students interested in product management.

BYU Product Society - VP of Events

Organized student events and workshops to connect peers with industry professionals.

Violin Teacher - Northshore School District

Taught violin to students of all ages, guiding them through regional music programs and competitions.

BYU Symphony Orchestra

Contributed as a violinist in various performances with the university orchestra.

Frequently Asked Questions

Here are some of the most commonly asked questions regarding Heather Alicia's business practices.

1. Are you willing to relocate?

Yes, I am open to relocation opportunities based on the needs of the business and the growth opportunities they provide.

2. What is your availability for starting a new position?

I am available to start a new position with two weeks of notice, but I am also open to discussing a start date that aligns with the company's needs.

3. What is your preferred method of communication?

I prefer to be contacted via email, and typically respond within 24 hours. Texts, Calls, or LinkedIn Messages are also accepted, however I may respond at a slower rate.

4. What kind of roles are you open to?

I'm open to a variety of positions in both the tech and business fields, particularly in areas where I have relevant experience. These include roles in technical program management, full-stack development, data analytics, and product management.

5. Are you open to remote work?

Yes, I am open to both remote and hybrid work arrangements, depending on the role and team structure.

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Years of Tech Experience

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Years of Business Experience

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Companies

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Dollars Saved

Contact

Feel free to reach out regarding job opportunities, content release inquiries, or other questions

Email

Preferred

aaaheather@gmail.com

Work Phone

Text or Call

(425) 492-5068

LinkedIn Messaging

linkedin.com/in/heather-alicia